Keep the next job from falling through.

Bay gives your shop one clear place for new leads, customer context, team handoffs, and the follow-up work that can otherwise disappear.

Start with a number in your Twilio account and activate it only after the secure webhook is verified.

A short product tour

See the desk before you set up your shop.

A quick look at the real Lead Desk workflow and the early-access Team Desk. No invented results or automatic booking claims.

A better front desk

No mystery score. No fake automation. Just a clear system for new work when your team is on a job, in a crawlspace, or off the clock.

A verified shop line can create a lead only after the phone number and secure provider webhook are configured for your organization.

Give the lead a status and an owner, then keep the customer details and notes in the same place as the work.

Follow-up, booked, and lost statuses make the next action visible without another complicated CRM.

Keep your number. Keep control.

Bay organizes the follow-up around your shop. Your provider accounts, business hours, on-call rules, and approval decisions remain yours.

Each number is tied to one shop and is verified with Twilio before it can create a lead.

Set an on-call handoff for your business hours, then decide separately whether it should run after hours.

Straightforward plans

Compare Lead Desk and early-access Team Desk, see what provider setup is required, and choose the plan that matches your shop.